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Where insights are transformed into actions at the intersection of collaboration, information management, security, and business strategy.

IBM’s Social Business Gambit

Although I did not attend the IBM Lotusphere 2012 and Connect 2012 events in Orlando last week, I managed to wake up early enough (I’m in California) to watch the Opening General Session (OGS) and Keynote live-streams. These main “messaging” sessions are IBM’s opportunity to tell its customer and partner base how it sees the current communication/collaboration/productivity IT market and what IBM plans to do about it. Largely the message includes a resolute – and not unexpected – re-branding strategy that shifts the discussion away from old themes to contemporary technology for business trends. Once again IBM is trying to keep at the front of the Business IT pack with the hope of driving the market and minds of business… Continue reading: IBM’s Social Business Gambit

Which company is more social?


Nice graphics and details on the use of social media at top firms. I find the IBM numbers low, probably because IBM has so many private social networks which would not be reflected in these charts. So does that mean that Microsoft personnel use public social networks more because the company hasn’t establish strong private social networks? Or is IBMs lower use of public networks a sign of weaker ties to external connections?

Click here to full chart.

Continue reading: Which company is more social?

The Evolution of Privacy on Facebook

Seems that Facebook is the latest privacy poster-child highlighting the strains that come between a service provider seeking a way to cash-in on our desire to socialize and the responsibility the provider assumes to protect its users.

Recent blog posts and articles have recently come out on the (de)evolution of privacy on Facebook since 2005. Kurt Opsahl of the EFF provides an handy timeline of changes to Facebook’s Terms of Service through the years. This posting prompted Matt McKeon at IBM Research’s Center for Social Software to create a more specific timeline and interactive chart (click on image below for link to interactive… Continue reading: The Evolution of Privacy on Facebook

State of the Internet

Nice reality check.

JESS3 / The State of The Internet from Jesse Thomas on Vimeo.

Continue reading: State of the Internet

Softening the Social Bite

Remember when email flaming was all the ..er..rage? It took a while for people to learn to turn off the caps lock. Surely there is a learning curve with social sites. In the meantime the stakes are pretty high, like losing your job.

The minidrama is an increasingly familiar one as companies and workers navigate the landscape defined by sites like Facebook, MySpace and Twitter. Firings and reprimands over postings to social networking sites have become commonplace over the last year.

Surely, as individuals, we’ll eventually learn to balance who we “let in” to our social networks, how we reveal our thoughts, and consider who might see what we say or do. I wonder how tolerance… Continue reading: Softening the Social Bite