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Where insights are transformed into actions at the intersection of collaboration, information management, security, and business strategy.

Gauging the Real Value of SaaS E-mail

I‘m pleased to announce the publication of “Gauging the Real Value of Software as a Service (SaaS) E-mail for Small and Medium Businesses,” a Collaborative Strategy Guild white paper on SaaS E-mail and productivity. You can download the paper here or go to our Research page.

The e-mail market is rapidly evolving as new business-grade software as a service (SaaS) e-mail options become a viable alternative to the traditional on-site e-mail by… Continue reading: Gauging the Real Value of SaaS E-mail

Google Beachhead

Google continues to bolster its beachhead on the enterprise email market. Today it announced it is providing free of charge to Google Apps Premier and Education customers a “plug-in” that will migrate Notes mail and personal directory information to Google Apps.

The new tool lets customers migrate mail, calendar and contacts from Notes to Google Apps. The syncing tool, which Google says is a native Notes application, can be installed and configured in less than 30 minutes, for multiple users at once. The tool has already been tested with 40 of Google’s enterprise clients, including JohnsonDiversey (10K users) and Valeo (32K users). The tool is free for Google Apps Premier and Educustomers. 

The aggressive ramp up to enterprise-grade solutions hasn’t always… Continue reading: Google Beachhead

What’s in a Word?

Google has lifted the “beta” label from Gmail and other Google Apps, Google Calendar, Google Docs and Google Talk. Google makes it clear in its Official Google Blog announcement that they are making the move because enterprises are having a hard time getting around the “traditional definition” of the “beta” software label.

We’re often asked why so many Google applications seem to be perpetually in beta. For example, Gmail has worn the beta tag more than five years. We realize this situation puzzles some people,particularly those who subscribe to the traditional definition of “beta” software as not being yet ready for prime time.

I’m not sure Google ever did a good enough job of telling us what the non-traditional definition… Continue reading: What’s in a Word?

Softening the Social Bite

Remember when email flaming was all the ..er..rage? It took a while for people to learn to turn off the caps lock. Surely there is a learning curve with social sites. In the meantime the stakes are pretty high, like losing your job.

The minidrama is an increasingly familiar one as companies and workers navigate the landscape defined by sites like Facebook, MySpace and Twitter. Firings and reprimands over postings to social networking sites have become commonplace over the last year.

Surely, as individuals, we’ll eventually learn to balance who we “let in” to our social networks, how we reveal our thoughts, and consider who might see what we say or do. I wonder how tolerance… Continue reading: Softening the Social Bite

Cloud Computing Security Services Add-Ons

Char Sample and I did a techtip for cloud VARs on compliance and security services. We focused on  that customers might be interested in paying more for in order to insure their data is secured and protected in the cloud. Of course, in order for these services to be worth offering, customers will have to be willing to pay extra for them. Which raises the traditional Catch-22 dilemma – if you can’t trust a provider (insert any trusted provider here: doctor’s office, local policy and safety offices, financial institutions) to protect your critical information without having to pay them extra – should you be trusting them in the first place?

The late comedian George Carlin had a famous… Continue reading: Cloud Computing Security Services Add-Ons