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Where insights are transformed into actions at the intersection of collaboration, information management, security, and business strategy.

How Much is Your E-mail Worth?: Quantifying the Total Value Investment (TVI) of SaaS E-mail to Small and Medium Businesses

We’ve published another report!

How Much is Your E-mail Worth?: Quantifying the Total Value Investment (TVI) of SaaS E-mail to Small and Medium Businesses

CSG members Pete Lindstrom and Karen Hobert conducted and authored this study on quantifying the Total Value Assessment of SaaS E-mail. A worthwhile read if you’re trying to figure out how much your e-mail options will really cost you.

You can download the white paper here or go to our Research page. Continue reading: How Much is Your E-mail Worth?: Quantifying the Total Value Investment (TVI) of SaaS E-mail to Small and Medium Businesses

Mitigating Risk and Finding Opportunity in Software as a Service (SaaS) E-mail for Small and Medium Businesses

Announcing the latest CSG publication, “Mitigating Risk and Finding Opportunity in Software as a Service E-mail for Small and Medium Businesses.” You can download the white paper here or go to our Research page.

Software as a Service (SaaS) e-mail offerings provide some operational productivity benefits at lower prices, although it is not a silver bullet, and should not be considered a compromise to existing solutions. SaaS e-mail service bundles can provide capabilities not previously available with existing e-mail solutions especially with operational aspects of managing an e-mail infrastructure. Although total cost of ownership (TCO) is a leading driver for choosing SaaS e-mail, customers should approach SaaS e-mail options based on how the solution will improve the e-mail experience… Continue reading: Mitigating Risk and Finding Opportunity in Software as a Service (SaaS) E-mail for Small and Medium Businesses

Gauging the Real Value of SaaS E-mail

I‘m pleased to announce the publication of “Gauging the Real Value of Software as a Service (SaaS) E-mail for Small and Medium Businesses,” a Collaborative Strategy Guild white paper on SaaS E-mail and productivity. You can download the paper here or go to our Research page.

The e-mail market is rapidly evolving as new business-grade software as a service (SaaS) e-mail options become a viable alternative to the traditional on-site e-mail by… Continue reading: Gauging the Real Value of SaaS E-mail

Softening the Social Bite

Remember when email flaming was all the ..er..rage? It took a while for people to learn to turn off the caps lock. Surely there is a learning curve with social sites. In the meantime the stakes are pretty high, like losing your job.

The minidrama is an increasingly familiar one as companies and workers navigate the landscape defined by sites like Facebook, MySpace and Twitter. Firings and reprimands over postings to social networking sites have become commonplace over the last year.

Surely, as individuals, we’ll eventually learn to balance who we “let in” to our social networks, how we reveal our thoughts, and consider who might see what we say or do. I wonder how tolerance… Continue reading: Softening the Social Bite

Thinning Clouds? Report Questions Value Of Cloud Computing – Software – IT Channel News by CRN

Follow the link in the article to the McKinsey report, it’s a highly worthwhile read. I think the last comment sums of the net effect of McKinsey’s observations and how nascent the market is, especially for cloud services:

But IBM said it is seeing many customers adopt a mix of public and private cloud models to reduce the cost of supporting specific applications such as business resiliency, information protection and collaboration services.

Thinning Clouds? Report Questions Value Of Cloud Computing – Software – IT Channel News by CRN Continue reading: Thinning Clouds? Report Questions Value Of Cloud Computing – Software – IT Channel News by CRN