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Where insights are transformed into actions at the intersection of collaboration, information management, security, and business strategy.

Anntomy of a meme and partnering nightmares

Interesting article in Wired on the acrimonious relationship between Apple and AT&T at the root iPhone customer dissatisfaction. The first part of the story gets into how a meme like #attfail grew out of AT&T’s control. An interesting read on its own. The second part gets in the to meat of the issue, one that was pretty obvious from the outset of the Apple/AT&T partnership.

What is clear is that AT&T’s role will always be that of parsimonious gatekeeper, dictating to its customers how much data they can have and how much they’ll pay for it. It is precisely the role the company hoped to avoid, the reason that carriers long refused to give phone… Continue reading: Anntomy of a meme and partnering nightmares

National Security Inc. | washingtonpost.com

I’ve been following this fantastic investigative series on the business of National Security being published by the Washington Post this week. They have published 3 stories so far and have put together a web site with supporting information and media. Lots of food for thought, at many different levels.

For a short synopsis of the work listen to NPR’s Kai Rysdall interview with the author of the articles, Dana Priest, on Marketplace.

National Security Inc. | washingtonpost.com

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Microsoft shares (officially) its future BPOS plans | ZDNet

Mary Jo Foley at ZDNet brings us the latest BPOS roadmap announced at Mictosoft’s Worldwide Partner Conference last week. The emphasis on selling SaaS is gaining ground at Microsoft, including free BPOS for partners, and more likely good deals for customers:

Microsoft showcased at the show this week a number of its partners who’ve already jumped on the BPOS bandwagon. To encourage others to start selling the suite, Microsoft announced that it will offer partners 250 BPOS seats for their own use.

Microsoft shares (officially) its future BPOS plans | ZDNet:

Reports of blogging’s death have been greatly exaggerated | Cory Doctorow | Technology | guardian.co.uk

Nice little piece by Cory Doctorow in the Guardian on parsing media and its use.

What’s left behind at each turn isn’t less, but more: the stories we tell on the stage today are there not because they must be, but because they’re better suited to the stage than they are to any other platform we know about. This is wonderful for all concerned – the audience numbers might be smaller, but the form is much, much better.

He explains well how we’re in a stage of broadcasting evolution where the tools are becoming refined for specific use cases. This is why I hate all those “E-mail is Dead” proclamations. It’s not dead, it’s use is being optimized.
Reports of blogging’s death have been greatly exaggerated | Cory Doctorow | Technology | guardian.co.uk

Amazon, Woot, and You: But Mostly Woot

A funny and enlightened (sort of) memo on being acquired…

Amazon, Woot, and You: But Mostly Woot

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