We’ve published another report!
How Much is Your E-mail Worth?: Quantifying the Total Value Investment (TVI) of SaaS E-mail to Small and Medium Businesses
CSG members Pete Lindstrom and Karen Hobert conducted and authored this study on quantifying the Total Value Assessment of SaaS E-mail. A worthwhile read if you’re trying to figure out how much your e-mail options will really cost you.
You can download the white paper here or go to our Research page.

Thank you very much for this study. My team and I are also looking at the cost vs. benefits and the TCO for each alternative, and it’s great to have something to back us up. Great work!